Dear owners and residents,
As a result of pending elevator shutdowns that are currently scheduled to occur in November:

• 175 building - likely Nov. 3 to about Nov. 17
• 155 building - likely Nov. 17 to about Dec. 3

(for reference details please refer to separate past and upcoming communications (as they become available) on this subject from PEKA) we are facilitating a volunteer Neighbors Helping Neighbors arrangement, where volunteer Assistance Providers offer to provide aid to other neighbors requesting such aid (Assistance Receivers).

The term "assistance” may include a variety of services such as carrying bags up and down stairs, acting as a guide to navigate stairways, purchasing and delivering groceries, or the fulfillment of other needs as identified and mutually agreed upon by the parties involved.

A confidential (not to be shared) Neighbours Helping Neighbors spreadsheet in ‘pdf’ format will be issued to all those responding as ASSISTANCE PROVIDERS and as ASSISTANCE REQUESTORS.

ACTION FOR YOU TO TAKE IF YOU ARE INTERESTED in providing assistance or if you could benefit from receiving assistance:

> Send an email to [email protected] indicating the following information: 

Subject: Elevator Shutdown - Neighbours Helping Neighbours
In the body of the email, indicate:

• Status: State if you are volunteering as an ‘Assistance Provider’ or if you are an ‘Assistance Requestor’
• Name (first and last names):
• Unit #:
• Building #:
• Phone #:
• Email:

Upon receipt of the above information, every Assistance Provider and Requestor will be emailed a confidential listing of all participating individuals. The list will be updated from time to time if additional participants are identified. Please note that the list is confidential and is for the specific volunteer participants only; it is not to be shared with anyone else.

Once the listing is distributed, those in need should contact their Assistance Provider of choice and determine availability, etc.
On behalf of all owners and residents, the Board thanks all community members for giving consideration to helping your neighbours. We also thank the small group of owners for bringing the idea of neighbourly assistance forward for action; the Board is pleased to facilitate their request.
 
Your volunteer Board of Directors,
…./Alan, David, Laura, Paul, Ron

Dear Owners,
We would like to provide an update on the elevator door controller replacements that will be taking place in Buildings 155 & 175. We have now been provided with dates for this work and wanted to ensure we were communicating these to you with as much notice as possible.  Please know that your Board of Directors acknowledges that the shutdown of the elevators may result in challenges for some of you who have injuries or mobility issues.  The decision to proceed with the preventative maintenance work was not taken lightly and we've been working with OTIS to schedule this work in a manner which will cause the least amount of disruption possible.
As we communicated previously, this work is an important step in ensuring the long-term safety and reliability of our elevators as the original controllers have become obsolete and are no longer available or supported by OTIS. By undertaking this project proactively, we are able to control and mitigate the amount of time the elevators will be out of service.  If we do not do this proactively and the controllers experience a failure, it could result in the elevators being inoperative for as long as three months. This is obviously something we want to avoid at all cost.
The schedule of work is as follows, with the possibility of slight variances:

• Work on Building 175 is scheduled first and will occur between November 3 - 17 (approximately), including the inspection and certification by AEDARSA. The elevator will be out of service for the duration of this time.
• Work on Building 155 is scheduled to begin right after the 175 work and will occur between November 17 - December 3 (approximately), including the inspection and certification by AEDARSA. This elevator will be out of service for the duration of this time.

As previously communicated, the project cost has been allocated to existing funds within the Reserve Fund. Parts that are removed from 175 will be saved in inventory to be used for future repairs of the elevator in the amenities building (#165), which will save further costs. We will replace the current version of the elevator door controller in building 165 when it eventually fails due to age.

Thank you for your cooperation as we complete this essential upgrade. We appreciate your understanding and regret any inconvenience.​

Sincerely,
Your Crossbow Point Board of Directors

Dear Owners,
 
The Hot Tub has been closed due to one or more water leaks of unknown location. Water loss has been substantial and it is no longer appropriate to continue hot tub operations.
Further investigations will be needed to determine the cause and location of the leak(s), and implement a solution.
At this stage the timing for repairs is indeterminate. We will advise more information once details and resolution actions are known.
 
We regret the inconvenience to you, and appreciate your understanding.
 
Your volunteer Board of Directors
..../David, Ron, Paul, Laura & Alan
​

Dear Residents of Crossbow Point,

The Board, working in conjunction with the Social Committee, decided to purchase 3 Automated External Defibrillators (AED) for use at Crossbow Point.  With your help, they may save a life one day.

AEDs are used to revive someone from sudden cardiac arrest.  This usually occurs when a disruption in the heart’s electrical activity causes a dangerously fast heartbeat or a fast and irregular heartbeat.

The AEDs are conveniently located inside each building entrance (155, 175 & 165 - Amenities Building),are very easy to use, and are available to anyone in an emergency situation.

Important:
 
We ask that everyone take about 30 minutes to familiarize themselves with the AEDs and online training:

1. Visit each building entrance and know where the device is located (knowing this is vital).
Large signs help to identify the unit.  The units are inside an unlocked, alarmed cabinet.

2. Review the 4 minute video below on the use of the Philips HeartStart AED
https://www.youtube.com/watch?v=GFzGTbfvVU0
 
3. Review this FAQ from Alberta Health Services
https://secure.heart-safe.ca/theme/common/page.cfm?i=10624

While training in CPR is not necessary to use an AED (the AED will verbally instruct you), knowing CPR is an essential skill and anyone can be trained. Here is a 2:49 minute video on CPR.    
https://www.youtube.com/watch?v=6eRwgM2Pa4o

Onsite demonstrations on the use of AEDs are planned in the coming weeks.
CPR training classes will be facilitated.  Watch for further information.
A dedicated webpage with AED information will be launched shortly on our website.

With winter snow, especially when wet and sticky, your vehicle's wheel wells and undercarriage can become significantly snow laden. Upon entering the garage (or if a P1-155 user, prior to entering that space) we ask that you consider using one of our car washes (P2 of 155 or P1 of 175) to remove accumulated snow and debris prior to parking. As usual, please clean up the area after use of the car wash.
 
This practice would benefit all parking areas and keep stalls and travel lanes cleaner. This is particularly important for P1-155 users as snow melt in some sections can be at risk of seeping into the lower parking lot.
 
Thank you for your consideration.
 
Your volunteer Board
..../David, Ron D, Ron S, Lawrence, and Christine
​

An important notice regarding Guest Room fee changes:
 
Dear Owners and Tenants,
 
As a part of the Board’s regular review of Crossbow’s amenities provision and offering to owners/tenants, the rental terms for the Guest Rooms have been updated, with effect from January 1, 2024.
 
RENTAL RATE: Fees for Guest Room use are $85.00 for the first night plus $40.00 for each additional night.
 
CANCELLATION: Refunds (less a $45 cancellation fee) will be issued for any partial or complete reservation cancelled 7 days prior to the first day of the reservation. NO REFUND will be issued for cancellation less than 7 days prior to the first day of the reservation.
 
WHEN CHANGES ARE EFFECTIVE:
 
For PRE - January 1, 2024, Booking Dates:
 

• Existing signed Agreements (old) having a booking date pre- January 1, 2024, will be honoured at the rate and terms outlined in the current (old) signed Agreement.
• The ‘old’ Agreement continues to apply for all new rentals with dates of use occurring prior to January 1, 2024.

 
For POST - January 1, 2024, Booking Dates:
 

• Changes are effective immediately for all newly signed rental Agreements (new) having a booking date of January 1, 2024, and later;
• Existing signed Agreements (old) having an booking date in 2024 will be honoured at the rate and terms outlined in the existing signed Agreement (old).
• BOOKING REQUESTS can only be made by Registered Owners or Registered Tenants that are on file with PEKA Professional Property Management.

 
To make a booking request for guest rooms, please go to: https://www.crossbowpoint.com/guest-rooms.html
 
As is the Board’s standard practice, this rate change is announced with a minimum of 30 days’ notice.
 
Your volunteer Board of Directors,
David, Ron D, Ron S, Lawrence, and Christine
 

​Summer - how to turn off your pilot light
 and other information for the fall

We have updated our website to now provide substantially more information on the operation of the fireplace, including pictures. The quick link to the applicable webpage is HERE.